Shipping policy

Shipping Policy

Delivery Locations

Lumina Hair Store delivers worldwide.

Order Processing

Orders are processed promptly and dispatched as soon as possible.

Delivery Times

Standard Delivery: Estimated delivery within 2–3 working days.

Express Delivery: Estimated delivery within 1 working day.

Delivery estimates begin after dispatch and may vary depending on your location, courier availability and circumstances beyond our control. Please check the delivery option and estimated timeframe displayed at checkout when placing your order.

Shipping Fees

Delivery is chargeable. The applicable shipping fee will be displayed at checkout before you complete your purchase.

Order Tracking

Orders are sent using a tracked delivery service. Tracking information will be provided when available so you can follow your parcel.

Delivery Delays

Although we aim to meet our stated delivery timeframe, occasional courier delays may occur.

Contact Us

If you have any questions about your order or delivery, please contact Lumina Hair Store using the contact details provided on our website.